Software

 
OMNI 3D Survey Design & Modeling
VISTA Seismic Data Processing
Software Sales
Software Support
Software Training
Worldwide Software Users
University Partnership Program
Contact

Software Support

          

GEDCO prides itself in offering legendary support to its software users. GEDCO's software support team operates during office hours and seeks to help you with any queries you might have. If you wish to contact our support team directly, please use the information below and we will be in touch as soon as possible.

Location 

 Email

Phone

Hours (MST)

 Calgary, AB

 gedcosupport@slb.com

 +1 (403) 538-8999 

 Mon-Fri: 8-5pm

 
Each software purchase in full is accompanied with 12 months of software support and services effective from the purchase date. These services include:
  • Ongoing product development and access to regular product updates.
  • E-mail support: gedcosupport@slb.com (response acknowledgement within 24 hours).
  • Phone support: +1 (403) 538-8999
  • Individual meetings available with technical staff at the following conventions; CSEG/CSPG, SEG, and EAGE.
  • Priority booking for GEDCO public training offered annually.

Schlumberger has developed a new website, http://support.software.slb.com/, where maintained OMNI 3D & VISTA users can access product information, software updates, and documentation. If you are an existing user you can register online by clicking on the link.

If you are a maintained customer and were not able to obtain a registration, please contact us at gedcosupport@slb.com or call 1-403-538-8999.